Website not loading on iPhone or iPad? Check this setting first!

If you’re like many and have an iPhone or iPad, you may have upgraded to the recently released iOS 15 or iPadOS 15. A new feature, part of iCloud+, might be causing you a minor headache.

Why does my website only seem to work on my computer and not my phone?

A new privacy feature called Private Relay might be the culprit.

This feature relays your connection through Apple’s third party network, sort of like a VPN. However, you might notice if a lot of people are using it – websites might seem slow to load, if at all.

If this sounds like an issue you’re having, before opening a ticket, check that it’s off. Go to Settings and iCloud. Look for Private Relay and toggle the switch off.

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