Account Cancellation Survey

We’re sorry to see you go – but we understand that you have reasons for needing to cancel your service. We would like to know how we can improve our services. Please fill out this survey (it should only take a minute or so) to help us improve. Thank you for being a NodeSpace customer. You are welcome to use our services again in the future.

How long have you been using our serivces?

• Less than 1 month
• 1 month to 6 months
• 7 months to 1 year
• More than 1 year

Overall, how satisfied were you with the service?

• Very satisfied
• Satisfied
• Neutral
• Unsatisfied
• Very unsatisfied

What reason are you cancelling your service?

• I found the service too hard to use
• I was unable to do something
• It costs too much
• There weren't enough features
• There were too many features
• Something was missing
• Something was broken
• Service quality issues
• I no longer needed the service
• Something else

Select all that apply.

Please provide details if something else is the reasons for cancelling.

What could we do to improve our service?

Did we meet your expectations?

• Yes
• No

Is there anything we could have done differently?

Was the billing clear and easy to understand?

• Yes
• No

Would you use us again in the future?

• Yes
• No

Do you have any other comments, suggestions, or feedback for us?

Would you like to be contacted by management?

• Yes
• No

Name *

First

Last

Email *

Submit