NodeSpace Support Center

If you’re stuck and need a guide or you’re just looking to contact us for help, you’re in the right place! Our support center is here to help you find the answers to your questions.

We're here to help

Knowledge Base

Browse our knowledge base articles for information about your hosting account, VPS, or dedicated server. It features tutorials, guides, and more.

Priority Phone Support

Phone support is available to customers with an active Premium Support subscription. Call 855-954-NODE (4466) and select Option 2. Enter your Technical Assistance Code and you will be connected to a technician.

Service Status

Follow our service status page to check if there is a known issue with a service or data center location.

Open a Ticket

Contact our help desk for immediate technical support. You can open a ticket directly by emailing support@nodespace.com. Support tickets are answered 24/7.

Live Chat

Talk with a technician right away by using our Live Chat. Please note, you may need to verify your account with your support PIN or another method. Live chat is available Monday-Sunday, 8:00 AM to 11:00 PM Eastern.

Contact Support Easily

Send an email to support@nodespace.com from your email address on file. A ticket will automatically open from your email message.

Helpful tools

What is my IP?

Use this tool to find your IPv4 (and IPv6) address. This is useful for unblocking yourself from our web servers.