Managed services are business processes that are outsourced to a third-party provider, usually for IT-related functions. The provider takes care of the maintenance, security and updates of the systems, while the client pays a fixed fee for the service. Managed services can help businesses save costs, access expertise and improve efficiency.

Most local managed service providers (MSPs) only provide support and service on Windows servers that are located in your office or in a public cloud and even then support is usually very limited or costs extra. NodeSpace Plus will manage Windows, Linux, and BSD servers on-prem, in a public or private cloud, or located with another hosting provider.

There is a standard managed services contract that must be signed, but this is standard. Our minimum term is 30 days and the contract renews monthly. Quarterly, semi-annual, annual, and triennial contracts are available.

Yes! A lot of hosting providers provide their servers as unmanaged or self-managed. That means you're responsible for everything on the server from security, updates, and installing software. We will provide the service that your hosting provider doesn't.

Yes! If you have a data center (or even just a few racks, a cage, or even a private suite), we can provide managed services to you at a bulk flat rate. We can monitor and manage servers, PDUs, network equipment, and other devices if they have SNMP.

If you have your own technical team, you may be interested in our co-managed services. For example, you may want to only have us respond to alerts Saturday and Sunday while your team handles the rest of the week. Co-managed services offer a great level of flexibility.